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Outlook 2003 InDepth

Course Length: 2 days
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This is a fast paced two day class for people that have been working with Outlook at least at in introductory/intermediate level and want to learn as much about the features of this powerful software program.

Upon successful completion of this course, students will be able to:

  • use folders to manage mail.
  • schedule appointments & meetings.
  • manage contacts and contact information.
  • create and edit tasks and notes.
  • track work activities using the Outlook Journal.
  • customize the calendar by setting various calendar options.
  • modify message options.
  • make folder information available to other Outlook users.
  • assign and track tasks.
  • customize the Outlook environment.
  • sort, find and color-code items in your mailbox and calendar.
  • Communicate using MSN Messenger.
  • Personalize your mail by using stationery and signatures.
  • Organize Outlook items by grouping, creating Search Folders, setting rules, and applying conditional formatting.
  • Use contacts to share, link, and communicate information.
  • Save and archive mail.
  • Create a custom form.
  • Set up your computer for offline and remote use.

Course Content

Lesson 1: Express refresher of Composing Messages & Managing Mail
Lesson 2: Scheduling Appointments & Meetings
  • Schedule an Appointment or Meeting
  • Assign a Category to an Appointment
  • Update Calendar Entries
  • Reply to a Meeting Request
  • Propose a New Meeting Time
  • Track Meeting Responses
  • Update/Cancel a Meeting Request
  • Print the Calendar
Lesson 3: Managing Contacts
  • Add, Sort, Find a Contact
  • Generate a Map
  • Edit or Delete a Contact
Lesson 4: Managing Tasks
  • Create, Edit, Update a Task
Lesson 5: Using Notes
  • Create a Note
  • Edit and Copy a Note
Lesson 6: Tracking Work Activities Using the Journal
  • Record a Journal Entry Automatically
  • Manually Record a Journal Entry
Lesson 7: Setting Calendar Options
  • Set Work Days and Times
  • Display Other Time Zones
  • Set Free/Busy Options
Lesson 8: Setting Message Options
  • Modify Message Settings
  • Modify Delivery Options
  • Modify Message Formats
  • Notify Others that You will be Out of the Office
  • Create and Modify a Distribution List
  • Insert a Hyperlink
Lesson 9: Sharing Folder Information
  • Specify Folder Permissions
  • Access Another User's Folder
  • Delegate Access To Folders
Lesson 10: Managing Tasks
  • Assign a Task
  • Reply to a Task Request
  • Send a Task Update
  • Track Assigned Tasks
Lesson 11: Customizing Outlook
  • Customize the Toolbar
  • Create a New Toolbar
  • Customize the Menu
  • Create a Folder Home Page
Lesson 12: Locating Outlook Items
  • Sort Messages Using Multiple Criteria
  • Find Messages
  • Find Messages Using Multiple Criteria
  • Filter Messages
  • Manage Junk Email
Lesson 13: Communicating Using MSN Messenger
  • Obtain a Hotmail Account
  • Add Contacts
  • Attach a File
  • Change MSN Messenger Status
  • Change MSN Messenger Options
Lesson 14: Personalizing Your Mail
  • Use Stationery
  • Create Custom Stationery
  • Create Signatures
  • Modify Signatures
Lesson 15: Organizing Outlook Items
  • Group Items
  • Create Search Folders
  • Create Rules
  • Apply Conditional Formatting
Lesson 16: Working with Contacts
  • Forward Contacts
  • Create a vCard from a Contact
  • Export Contacts
  • Perform a Mail Merge
  • Link Items to a Contact
Lesson 17: Saving and Archiving Mail
  • Save Messages in Alternate Formats
  • Archive Messages
  • Protect Personal Folders
Lesson 18: Creating a Custom Form
  • Add Form Fields
  • Save a Form
  • Test a Form

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